Terms and returns
Seller
[[COMPANY_NAME]], [[COMPANY_ADDRESS]], company no. [[COMPANY_NUMBER]], VAT [[VAT_NUMBER]], [[CONTACT_EMAIL]].
What you are buying
PAWER is a supplement for dogs, sold as complementary feed. It is not a medicine and does not treat, cure or prevent disease. Ask your vet if your dog has a health condition or takes medication.
Prices and ordering
Prices are shown in the currency of your region and include VAT where it applies. Your order is a binding offer; the contract starts when we confirm it by email. We may refuse an order for a good reason, for example a delivery address we do not serve.
Delivery
We ship to the regions marked as open on the site. Delivery times and costs are shown before you pay. [[DELIVERY_DETAILS]]
Subscriptions and automatic renewal
If you choose a subscription, it renews automatically at the interval you picked (every 30 days unless the page says otherwise), at the price shown when you subscribed. We email you before each delivery and charge you on renewal. You can skip, pause or cancel at any time in one click, on the manage page or by emailing us, and cancelling takes no more steps than subscribing did. Cancel before your next renewal and you will not be charged for it. If a renewal charge was taken without our reminder reaching you, tell us and we will refund it in full.
Your right to cancel (14 days)
If you are a consumer in the EU, you can cancel within 14 days after you receive the goods, without giving a reason. Tell us clearly (for example by email) and send the goods back within 14 days after that. We refund what you paid, including standard delivery, within 14 days of getting the goods back or proof that you sent them. Goods that were opened and are not suitable for return for health or hygiene reasons may be excluded where the law allows. [[WITHDRAWAL_FORM]]
30 day money back guarantee
On top of your legal rights, if PAWER is not right for you, ask within 30 days of delivery and we will refund the price of the product. [[GUARANTEE_CONDITIONS]]
Faulty or wrong goods
If something arrives damaged, wrong or faulty, contact us and we will replace it or refund you. Your legal rights for faulty goods stay in full.
Complaints and disputes
Write to [[CONTACT_EMAIL]]. In Hungary you can also turn to the conciliation board at the chamber of commerce of your county. [[COURT_AND_LAW]]